The Early Days Were Messy
Our first client was a mid-sized distributor in Sydney who was spending almost $180,000 annually on freight alone. They knew it was high but figured that's just how logistics worked.
We spent two weeks mapping their shipping patterns, comparing carrier rates, and analyzing delivery windows. Turns out they were using express services for non-urgent deliveries about 60% of the time. Nobody had questioned it because "that's what we've always done."
Within three months, we'd cut their freight costs by 34%. Not through anything revolutionary—just by matching urgency to service levels and consolidating shipments properly.
That project taught us something important: most budget waste isn't about bad decisions, it's about old decisions that nobody revisited. Companies set up systems, then forget to check if those systems still make sense.
By early 2021, we'd worked with seventeen businesses across manufacturing, retail, and professional services. Each one had different challenges, but the pattern was consistent—substantial savings were hiding in plain sight.